Returns & Exchanges

At STRATUS, we want you to feel confident in every piece you wear; if your selection isn't the perfect fit, we offer a seamless 30-day return policy for all unworn garments. Our goal is to ensure your wardrobe reflects your elevated style without any compromise on comfort or quality.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all designer tags attached and include the printed return authorization slip inside.

3

Ship with Ease

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing